Food Sorcery Ltd is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please contact us at [email protected]

COOKIES

We do use cookies on our website to enhance your user experience with us. A cookie is a text file which contains information relating to your web journey and behaviour. It is stored in your web browser to enable us to personalise your experience next time you visit our website.  Cookies are extremely useful as they can quicken up the web journey for you and can also allow a website to recognise a user’s device.

If you would like any further information, we recommend the following source: 

https://ico.org.uk/for-the-public/online/cookies/

Listed below, is an outline of the cookies used on our website.

Necessary cookies to allow your customer journey – Some cookies are essential to your web journey to enable to you to access secure parts of the website, this would include making an online booking, taking an e-payment or an online enquiry. Without cookies, you would be unable to do these purchases online.

Analytical tracking cookies to allow us to improve your experience – Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you yet helps us to make improvements to your web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information.

Marketing cookies to measure performance – Our marketing cookies allow us to measure the effectiveness of our online marketing campaigns, for example our email marketing. They collect data anonymously of general visit patterns and trends to understand the likes and dislikes of our consumers. They are also used to target you with relevant information specific to your browser activity and which pages you visit on the website.

Managing your cookies

You will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether, however it should be noted that this will stop you being able to do simple e-commerce functions on the Food Sorcery website and we strongly recommend that you leave your cookies enabled, so that we can continue to help evolve websites and your user experience.

Information collected
Food Sorcery Ltd collects the details provided by you when you get in touch together with information we learn about you from your use of our website and sites accessible from it.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Food Sorcery products. We may contact you by post, email, telephone or fax for these purposes.

Disclosures of your information
We will never pass your personal information to anyone outside of Food Sorcery Ltd except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access rights
To obtain a copy of the personal information Food Sorcery Ltd holds about you, please write with full details to us at: Food Sorcery Ltd, at The Waterside Hotel, Wilmslow Road, Didsbury, Manchester, M20 5WZ.

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